Monday, March 06, 2006

So what have you done for me lately?

Doesn’t that phrase absolutely grate on your nerves? It surely has caused me a few grey hairs over the years, but it doesn’t have to have a totally negative connotation. Over time, I have gained a different perspective on that phrase and see a valuable business use for it.

Since we are all about being better managers, and better managing those above us on the corporate food chain, let’s see how this little phrase can be incorporated into our Guerilla arsenal.

“What have you done for me lately” is something we should all be asking every day – directed at those we work with and to ourselves. No, I’m not saying you should put up a whiny front with your co-workers, just use it as a catch-phrase to keep your mind focused on constant improvement.

Directed at your subordinates, the phrase should be geared towards driving their focus on the things they are responsible to deliver to the organization; revenue, tasks, widget production… whatever. It can help guide your conversations to check on their progress and open an opportunity for them to ask you the same question of you – how are you supporting their drive to success.

That question has the same 360۫ application between you and your boss with the same potential benefits and results. If you are daring, you can even take this question a few steps further - ask it of yourself with reference to how well your are balancing work & life, progressing against fitness goals, or to gauge how you are doing in almost any other endeavor designed to benefit YOU! That’s probably the most valuable application of all.

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